SHIPPING INFORMATION
Welcome to the website of nestthreadllc.com (hereinafter referred to as “we” or “our company”). Before you place an order, please read the following shipping terms carefully to ensure that you understand our shipping policies and procedures.

  1. Shipping Range
    We offer worldwide shipping. If you would like to know about future plans for international shipping, please pay attention to our website for updates.
  2. Processing Time
    Orders are usually processed within 1-3 business days after your payment is confirmed. Processing time may vary depending on inventory availability and order volume, and we will provide you with updates on processing progress via email.
  3. Shipping Method
    All orders will be shipped by a reliable courier selected by us after processing. We will select the appropriate shipping service based on the weight, volume and destination of the order.
  4. Shipping Cost
    Shipping costs will be calculated based on your mailing address and selected shipping method and will be displayed at checkout.
  5. Tracking Information
    Once your order is shipped, you will receive an email with the courier number and tracking link so that you can track the status of your package at any time.
  6. Delivery Time
    The estimated delivery time varies depending on your geographical location and the shipping method selected. Normally, you will receive your parcel within 3-7 business days after shipment. If there are special circumstances or delays, we will notify you in time.
  7. Missing or damaged orders
    If you find that the goods are missing or damaged when you receive the package, please contact our customer service team within 48 hours of receiving it. We will investigate and solve the problem for you as soon as possible.
  8. Address change
    If you need to change the delivery address, please contact the customer service team as soon as possible (by email or phone), and we will do our best to accommodate your request. However, if the order has been shipped, we cannot change the delivery address.
  9. Return shipping
    If you need to return the product, please refer to our refund policy and follow the instructions. The return cost may be borne by you, please consult the customer service team for specific circumstances.

Thank you for choosing nestthreadllc.com, we look forward to providing you and your pet with quality products and services!